To maximize value to ConnectCare’s customers and shareholders by delivering the world’s best remote monitoring tools and services. ConnectCare team members are committed to delivering this value through adherence to a shared set of core principles:
Customers are the lifeblood of our organization. When we deliver our services as promised, they reward us not only with fair compensation, but proactive feedback and positive references to their friends, family & colleagues.
We maintain a laser focus on those activities positively impacting our services, our customers, and our team members. We strive to apply this principle to every decision, large and small, to ensure we are employing our resources in the most effective possible way.
Integrity – in our dealings with customers, team members, and shareholders – is a core principle underpinning how we conduct our business. We are unfailingly honest and direct about what we believe to be ethical and right.
Hierarchy and politics are unimportant to ConnectCare team members, who understand that positive customer results are the sole basis upon which their performances will be measured.
ConnectCare team members are proactive, assume responsibility, and speak up if they disagree. Consensus is less important than getting it right, even if that means taking risks and learning lessons along the way.
ConnectCare team members devote their full care and attention to superior quality in every task they take on. We strive for defect-free work, and when we fall short, we make sure mistakes are not repeated.
ConnectCare is a leader, not a follower, and that mean thinking outside the box to proactively solve our customers’ challenges.